You are the DEMT and receive an email from the Head of Internal Medicine.
An inpatient registrar has accused one of the ED registrars of being persistently rude and derogatory.
List two ways to gather information before speaking with the ED registrar.
(Marked out of 2.0)
/ 2
List four issues to consider when speaking with the ED registrar about the allegation.
(Marked out of 4.0)
/ 4
The registrar describes significant personal stress because a close family member has terminal illness. Outline your management.
(Marked out of 4.0)
/ 4
List two steps to finalise the complaint process.
(Marked out of 2.0)
/ 2
Total Score: 0 / 12
Percentage: 0%
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